Members of the media are regularly on campus, or contacting people on campus, to report on the news out of Cornell. Generally, media come through our office first, and we suggest that they do, but they may call on staff, faculty or students directly. You may always re-direct media calls to our office, and we welcome that. But if you are called upon for an interview and choose to respond directly, or if you have set up a phone or broadcast interview through our office, here are some tips to keep in mind to help reduce the chances of being misquoted or misunderstood.
- Be sure to contact the Press Relations Office, especially if you have any misgiving about taking part in the interview.
- Ask the reporter to report who s/he is and from what media outlet or organization they are calling.
- For broadcast media inquiries, find out if the interview is live or will be taped for later broadcast. Remember that you can't edit anything you say on a live program, so you will probably want to take some time beforehand to be prepared for the interview.
- Ask what the story is about and what the questions will concern, and then repeat back to the reporter what your understanding is about the interview content. This is essential in order to ensure that you are the proper person/expert for the reporter to speak with and also to make sure that your responses are framed accordingly. Some reporters may not know exactly what they're after, or have little knowledge on the subject, and may be looking for a quote from a credible source to pad their story. This is fine as long as you come to an agreement with the reporter, first, on what information you will (and won't) be providing and in what context that information will be reported
- Don't be afraid to say "no" to a media request. If you feel you are not the best source for a story or are uncomfortable with the content or direction of the piece as described by the reporter, simply say so and thank them for thinking of Cornell, direct them to the Press Relations Office or suggest another Cornell expert who might be a more appropriate source on the topic.
- Prepare for your interview by developing the essential points you want to get across and write them down. Referring to those points will help you stay on message.
- Once you begin speaking with a reporter for a print story or recorded interview, the assumption is that you are speaking "on the record" at all times. This means that anything you say may be reported or quoted in the story. If you would like (before or at anytime during an interview) to offer the reporter some background information, but do not wish to be quoted on the information, you may ask "Can we go off the record?" Make sure the reporter agrees that you will be speaking off the record and won't be quoted, before you proceed. If you subsequently feel comfortable providing the information for the story, you can agree with the reporter to go "on the record." These agreements need to be understood by both you and the reporter before you continue.
- Even if you are speaking for a live program, take your time thinking about your response. Don't let the reporter or producer rush you. For taped interviews, if you feel like you need to think about something before making a statement, or you need to check your notes or confer with a colleague, that's fine. Simply agree to pause, or call the reporter back when you are ready to continue.
- Speak slowly and clearly and keep your response as brief as possible.
- Stay on message. The reporter may try to move you to tangential topics, topics outside of your expertise, or topics that call for speculation you aren't willing to engage in. There is no need to answer such questions, and you're under no obligation to do so. Simply repeat the statements and "essential points" that you are comfortable making.
- Ask the reporter to read back your quotes - to make sure they are quoting you correctly - and make any necessary corrections or clarifications. Most print reporters will balk at reading back their stories, but most will agree to read back your direct quotes or go over facts for accuracy.
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